FAQs

4Eva Trending - Frequently Asked Questions (FAQ)

 

1. How long does shipping take?

  • United States: 7-14 business days.
  • International: 14-31 business days.
  • Please note that shipping times may vary depending on your location and potential delays due to customs.

2. How can I track my order?

  • Tracking information will be uploaded as soon as possible after your order has been processed.
  • You can check your tracking details on our Track Your Order page.

3. Do you accept returns?

  • Yes! We accept returns within 30 days after delivery.
  • Items must be in their original condition and packaging.
  • To start a return, please contact our support team.

4. What should I do if my order is delayed or lost?

  • If your order is taking longer than the estimated delivery time, please check your tracking details first.
  • If your package seems lost, contact our support team, and we will assist you in resolving the issue.

5. What payment methods do you accept?

  • We accept major credit cards (Visa, MasterCard, American Express, Discover) and PayPal.
  • Secure payment processing ensures your information is safe.

6. Can I cancel or change my order?

  • We process orders quickly to ensure fast shipping. If you need to cancel or modify an order, please contact us within 12 hours of placing it.
  • Once an order has been processed, we may not be able to make changes.

7. Do you offer refunds?

  • Refunds are issued for returned items that meet our return policy conditions.
  • If you receive a damaged or incorrect item, contact us immediately for a replacement or refund.

8. How do I contact customer support?

9. Do you ship worldwide?

  • Yes! We offer international shipping to most countries. Please check our shipping policy for more details.

For any other inquiries, feel free to reach out! We’re happy to help! 🚀